Unclear refund options Poor shipping options

wonigit849

Extra features and aesthetic embellishments are a great way to separate your brand from the competition--as long as they work. And while fear of bugs shouldn’t stop businesses from trying to innovate, stability is paramount when money is directly involved.
Shipping
As you know, the cost of shipping can make or break an online business. Offering it for free means you’re covering costs and making up for it in volume, but most companies outside of Amazon can’t afford this perk.

Consumers may also abandon carts if the germany phone number options take too long. Small businesses are pragmatic in using the most dependable means to deliver their goods, but customers tend to leave their carts when they need or want something tomorrow, and your shipping takes at least a week.




Lack of security
Most online shoppers are savvy enough to look for specific financial data protection symbols on their purchases. Even less tech-savvy users have been conditioned to look for certain logos before spending money online.

We can assume you’ve enabled some form of fraud and data security on all transactions. Just ensure the person signing over their credit card information knows it, using visible logos and accessible information.


Some customers expect to see clear refund policies before the final transaction and will lose faith in the process if it seems like the site is hiding it. Even if your company doesn’t offer refunds, it’s better to disclose this fact before this point.